WebEngage now has multi-admin support

Your WebEngage dashboard now supports adding multiple administrators for a website. You can add any number of such admins or account managers based on your plan. There is a set of pre-defined features that you can restrict the access of such administrators to. E.g. Feedback inbox management, feedback configuration management, feedback styling & email template management, survey management, survey response management etc. Some screenshots to illustrate this better –

Adding an admin and assigning features

We send an email to this user and ask him/her to cofirm the add

Manage administrators at Settings > Widget Configuration > Administration

Still thinking why do you need multiple admins? We have a couple of reasons. You can add account managers for your website to –

  1. recieve and reply to incoming feedback via multiple people.
  2. let your creative folks manage the design and styling aspects of feedback and surveys without you having to share your email/pswd with them.
  3. let your marketing team access all surveys, responses and analytics.
  4. let someone else manage your entire account when you are holidaying 🙂

On a different note, we are hiring. Please spread the word for us.
Stay tuned. We love you!

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